Pause the conversation.
“I don’t make payments during unexpected calls. I’ll check and call back through a number I trust.”
Keep this somewhere handy
Pause. Check. Take your next step.
You don’t have to decide while someone is pressuring you.
Check another way.
Open the app yourself. Use a number on your card or existing paperwork. Call a loved one using their saved number.
Protect your information.
Keep passwords and login codes private. Don’t grant remote access or send money because of an unexpected call or warning.
People and places I can contact
Write these on your printed copy. Keep it in a safe place; don't include passwords, account numbers, or security codes.
A trusted person:
Their phone number:
My bank's official phone number:
Already clicked or shared something? You still have next steps.
thescamsteps.org/help · U.S. fraud reporting: ReportFraud.ftc.gov